They offer various storage unit sizes as well as storage for small to large vehicles and boats. MY SITUATION. Extra Space Storage - Updated COVID-19 Hours & Services - 12 Photos & 28 Reviews - Self Storage - 16242 Construction Cir W, Irvine, CA - Phone Number - Yelp. Very excited to announce this award as one of Glassdoor's … I want to be able to do this at 10pm at night when I have time available, and not during the day when I am working are dealing with other things. I had saved the message and had them listen to it and one guy said it did say that and told the other guy it was your voice, your name and that the message was that my unit had been broken into. Customer service is great but they are not honest about pricing. However, that is all I am asking for. I obtained a new storage unit and accommodated me with a unit that met my budget and storage need. My mother is moving from SC so I recommended this storage facility since I live nearby. Haven't had any bad things happen to my … Extra Space Storage has 7x15 to 10x50 covered parking spaces and 10x10 to 12x40 enclosed drive-up units that can handle vehicles from small motorcycles to large RVs. Trying to offer me a overprice move out quote when I questioned her about the price she offered she couldn’t justify the amount. That’s call doing good business they could have left me on the grounds in the dark trying to figure it out . COVID update: Extra Space Storage has updated their hours and services. CONS. During the entire process, the assistant manager, Tom **, was extremely patient, attentive, responsive and professional. They like to take yr payment before it's due and very pridefulof their poor facility…. So who will take that loss moving in and out plus mental emotional stress and financial loss? Excellent and you won't be disappointed. Be Blessed and Be Safe! COVID update: Extra Space Storage has updated their hours and services. Our content is intended to be used for general information purposes only. I was sweating 62 yrs old lady and my mover dropped my stuff walked out. He also, somehow, encouraged us that we should occupy an additional vacant storage space, and so what was supposedly going to be a temporary storage space has been stretched to a longer period. I was impressed by the high degree of service provided to me and other customers I saw. I just wished they would have told me explicitly that I need to install lock within a couple days or they would lock it. Question is if I was rude then what right he has to be RUDE AS A DIST MANAGER and yelling non stop as I am a dog or trash. As such, my only option is to post reviews like this so I will continue to warn customers about this poorly organized company who cannot operate a proper website and doesn’t care how much inconvenience this causes for their customers. I was thankful and appreciative for the extra help!. I suspect this was approved, but I have no idea if it was because I can’t access my account, and I have yet to receive a valid invoice for my unit. The managementkeeps trying to charge my account before my payment Is due and they don't seem to care about the poor conditions, couldn't even offer a discount, just unprofessional. We appreciate and are aware of how safe we feel when he is around, and keeping the grounds clean which is an extra plus for us. He is also keeping Extra Storage reputation above others at heart.Sincerely,D. Specialties: Our priority is to keep our customers safe! Specialties: Store your belongings at Extra Space Storage on 1860 Vine St in Los Angeles, CA today. All paperwork can be … If you need a storage unit in Rio Rancho NM, don't waste time shopping around. She is sincere and keeps her word! We found a dead mouse a few months ago and now there are mice droppings from the front to the back of the storage space. One income just doesn't cut it with the high mortgage. Can anyone imagine when rent is $21 any business will charge you equal amount of late charge? See reviews below to learn more or submit your own review. How greedy is that and in the Covid-19 pandemic we're in. Currently I have no access to my account due to problems with their website that the staff admits is occurring. Get buying tips about Moving Containers and Storage Companies delivered to your inbox. COVID update: Extra Space Storage has updated their hours and services. COVID update: Extra Space Storage has updated their hours and services. As someone who does research in higher education methods in STEM fields, I know the other way to validate a review or survey is internal consistency. Service areas: If they think no one will move out as it is tough so that way they make extra money from those already there for last year or two does not matter. Thanks Extra Storage was very helpful…Thanks For Everything! By utilizing no-contact rentals, our customers can rent units, sign leases, and process payments without person-to-person contact. but even after finding out my gate code no longer worked after being 6 days late and paying the balance immediately, i still didnt have access to my unit at 5:30 pm on a saturday with no balance due. Extra Space Storage typically costs anywhere from $25 to $500 per month depending on the location, the size of the unit, and whether you need a climate-controlled unit. A free inside look at company reviews and salaries posted anonymously by employees. When I tried this, the website displayed an internal error. As I said previously, the facilities and staff are very good. Unsubscribe easily. Please check the reviews Home Services. This is a unit at Liberty St. Quincy MA. Whether you intend to store a motorcycle, car, boat, or RV, our … If you are retired and don’t mind marking your bill due date on your calendar and don’t mind calling them up to pay your bill you may want to patronize this company. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Consumers can call their toll-free number online to reserve a truck and save up to 20 percent. Reserve a storage unit today with no credit card required! Reserve a storage unit today with no credit card required! The price was initially reasonable now they are increasing my rent by over $60. So storage … Extra Space Storage on Mission St provides secure, convenient self storage in South Pasadena, CA. It's covid pandemic when many lost their loved items, lost their job and losing their apt or houses. Extra Space Asia Self Storage. I just had a really terrible customer service experience that location Powder Spring, GA. The fault likely lies with CEO Joe Margolis and his upper management staff. I would like to rave about the service recieved at edmund,ok s bdwy location. This property nice clean and out of the way. 10 reviews of Extra Space Storage "Opened a storage unit here about a month ago. Thanks! Very excited to announce this award as one of … The local staff and facilities have a minimal connection to corporate activities such as their website and the associated payment and management facilities controlled by that website. Reserve a storage unit today with no credit card required! My problem is that I am very busy, and I usually visit the facility and manage my account and bill payment outside normal office hours. Extra Space Storage’s … They have removed the late payment fee after I call them to give a credit card over the phone, but they act like they are doing me a favor when they are actually in violation of legal business practices. If you have ever taken a survey and it seemed like it asked you the same question in a few different ways, this is done on purpose. Extra Space Storage operates in 38 states and Puerto Rico. I told her I wanted to write a review for the being such a kind person. Unsubscribe at any time. We have the storage … Contact us today to learn more about our services! I was frustrated already because of a previous event earlier that day. This was the best customer service experience I have ever received! This is a ridiculous answer that leads me to believe they are not hiring the right programmers. 6 reviews of Extra Space Storage "Haroldine at extra space storage is helpful , knowledgeable,and answered all my questions … How do I know I can trust these reviews about Extra Space Self Storage? I just don’t have time for that. Not a good way to do business is to lie to your customer's. Storage lease: Rex’s character is genuine, and your company should be proud of having him be part of your team, and in keeping him because it is so rare to have a person that goes out of his way to be kind and helpful to others. I initially reviewed this storage space and gave them a 5 star. Most whom are under the corporate control and scared of losing a job. It hasn’t been a year yet. I highly recommend contacting Brittany for your storage needs. Copyright © 2020 Consumers Unified LLC. I wish more businesses were run like yours, thanks. So they decided to Jack price to $8 saying their contract say so every 6 months price will go up and its according to market price they raise price. The store manager is rude and inexperienced with handling professional conversation with customer. I was late one day one month and instead of calling me and telling me I was a day late on my payment, they left me a voicemail that my storage unit had been broken into. Jessica, … As a manager and a Dist Manager they should use common sense that while moving who is going to check their email when laptop is locked out in boxes when moving out. I suggest folks go to the office or use a more honest facility from the start. However, the website state said it was a local authorization problem, but the local staff insisted this is a corporate issue. I rented a storage unit for a little over a year and a half with no problems and had my account set up with automatic withdrawal until the last few months. The more recent problem is a malfunction of the website that does not allow me to pay my bill on-line and does not allow me to get a monthly invoice to pay my bill. Extra Space Storage operates self-storage facilities across 38 states and Puerto Rico. Failure to provide a valid invoice eliminates any legal expectation of payment and that is my complaint (see details below). This is the treatment I received as an Extra Space Storage customer. Nick was good enough to remind me that my contract includes a binding arbitration clause. So those lost their houses or apartments and Extra space think due to market the way it is people are dying and losing jobs so they can JACK THE PRICE and scam customers when they advertised good rate in the beginning trying to get them in and suddenly Jack the price whatever they like to and if customers disagree then ask them to MOVE OUT! Only a negligible number of entities are 100% bad or 100% good, so an accurate review can usually provide both good and bad elements even if the preponderance is either good or bad. 19 reviews of Extra Space Storage "Staff is helpful, nice and willing to go the extra mile. COVID update: Extra Space Storage has updated their hours and services. Easy to lease staff very helpful, prices were better than guardian for the size of unit, Too bad there wasn't a no star option, I rented a storage space and couldn't afford it, it was stored for 4 days and I was promised a prorated refund after 3 to 5 days and I didn't not receive any noticed of it being denied. More recently, this invoice delivery requirement can be provide via website access like most companies do. I had planned to setup up autopay, but I was locked out of my account. Knows customer service. Service was thorough and efficient without any attempt to sell me items I didn't want. Thank you. I am not complaining about this. Now almost 6 months into renting I’m retracting. A link has directed you to this review. Extra Space Storage on W South Blvd just off I-65 provides secure self storage in Montgomery, AL. They do this as a reasonable security measure, and I suspect that this is outlined in that long wordy contract that none of us read completely. I’m writing to retract that. This company is not yet accredited. I am afraid to open some of my boxes for fear that the creatures have made a home there. Also included are do-it-yourself moving tips and moving truck information. More recently I confirmed that I was using the email on file for my user name (that is the procedure). No wonder everyones is trying to sue them, not only do they steal your money the raise the price all the time. It’s like having your own personal hiding space. We have also reported that certain peculiar people are roaming around the property, and he makes note of anything unusual. Amber is the exactly what a manager should be. I do think this is unethical the way they are operating their business. It caused me to waste two hours of my time showing up on a weekend to find my unit locked. We help households and businesses with our simple storage solutions. John **. We’ll start sending you the news you need delivered straight to you. Many companies (see your credit cards) provide the bill or invoice on-line and then also send and email. DM called me last night whom I dealt in the past and was always rude and didn't allow me to speak at all telling me THIS IS THE WAY I TREATED HIS ALL EMPLOYEES WHEN THEY TRY TO HELP ME. Quality Employee with Extra Storage where reputation above others at heart. Extra Space Storage on Earhart Ct is easily accessible for residents of Gaithersburg, MD. They were very helpful and kind. We value your privacy. Therefore I offer a simple method to validate called the pro/con approach. Cindy’s very poor customer service skill. She gave me my password to the elevator. I didn't check website till today to find out if they really Jack the price for public. My pricing was increased by almost 25% once I got the unit. This review website it nice because it tries to validate its reviews and reviewers. The ability to deliver hyper-localized ads while operating at an enterprise level is crucial to its success. I use storages regularly for home and business. Our large selection of storage units, drive up access, exceptional security, electronic gate access, all … Their professionalism, etiquette, interaction with me in a friendly- helpful, and positive way was magnificent. Moving is worst thing to do in life when no help being alone looking for storage and movers and packing unpacking. Moving tips: Customer service has become a lost cause in the way of genuine interest, follow-up, correcting mistakes and maintaining productive communication. Brittany and dierek have exceeded my expectation during the intake session. Panic sat in but the customer service rep and the property manger quickly handled the situation and took care of me as a client. If a new customer is being shown a vacant space, he often introduces us to them. But I did not receive any voicemail or message from her. Its location on this page may change next time you visit. PROS. I learned today that price was same $21 on website. 733 10th Ave SE, Hickory, NC 28602, United States. My guess is they start the facilities at a fiscal loss and then depend on regular rate increases go recoup their costs. Wishing much continued success to the Extra Space Self Storage team and extend my best wishes for a healthy and prosperous 2020! MY RECOMMENDATION. If this was all that happened I would not be writing this review. This is the BEST place to do business, they truly care and value the customer experience! She is very professional, kind outgoing, easy to talk to, friendly and so very helpful. However, if you are a busy person like me you should avoid this company as they appear to devalue the time you have to waste to compensate for their malfunctioning website. I've had to throw away too much if my property because of the rats eating through my important legal papers and I've had to suffer from the mold that grew on my personal items. When I booked this Chantilly storage unit manager didn't explain how to get in and how many buildings are there with elevator and what floor. Is it easy to find another place, find a mover and pay them $600-700 to move out again. I don’t know their business plan, but I teach a class on new technical start-up at a large technical university in the southeast, so my guess is they decided to go after a high end market with nice facilities. I called the corporate website number again and they told me it would take a few days to fix this. I have to call him every time letting him know that 5th is the last date and he keep on arguing with me each time no reason. Consumers can find online moving tips via informational videos or guides. Extra Space Storage on Frazee Rd provides secure, convenient self storage in San Diego, CA. I escalated this complaint past Kim, one of the regional managers, to Nick, another regional manager. They will work to make sure everything is perfect for you and your storage unit. Specialties: Store your belongings at Extra Space Storage on 372 W Aviation Rd in Fallbrook, CA today. I would move to another storage facility, but I have wasted too much time moving things into the facility, but once I downsize my house to simplify my life to deal with my family's medical problems I will move out of this facility and look elsewhere if I need storage in the future. No problem getting in, but they will tell you otherwise when your on your way out. Specialties: Store your belongings at Extra Space Storage on 5202 W Broad St in Richmond, VA today. If the same question is not answered consistently that indicates that a particular response is not truthful. In this current mad rush of “Fake News” claims such validation is more important than ever. We value your privacy. Other hand I rented Chantilly Lee hwy VA storage in August this year 2020. But reality is those sound like best price with clean facility, they try to get in somehow to and later scam you increasing rate every 6 months which they never disclose in person and expect you to read 50 thousand pages when no one has time to do so. © 2020 Trustpilot, Inc. All rights reserved. I wasted 30 min over to find my buildings and then No elevator which gave me mental shock. Nick tried his best to explain to an annoying old guy (that would be me) that a monthly email reminding me to pay my bill is a courtesy and no excuse for me not paying my bill. This is a very clever strategy commonly employed by many companies, but the quality of their facilities may actually justify it. Having worked in the software industry before joining academics I guessed they might have reset my account (that’s what I would have done). As if they hate you due to whatever reason, they can increase rate any time they like as if they own this business as corporate contact not available for public so they don't know what's going on in lower level. COVID update: Extra Space Storage has updated their hours and services. My morning started out wrong. Restaurants. Get directions starting from: example: 1234 … All Rights Reserved. & N. Parfitt. By utilizing no-contact rentals, our customers can rent units, sign leases, and process payments without person-to-person contact. Worst part was his Dist manager was very rude taking his manager side. Would recommend them to anyone who needs storage. All paperwork can be … There has also been times when he arrives on his golf cart to check on us and see if everything is fine. FAQ. The real problem occurred when I wasted another couple hours going to my unit on a weekend and was locked out because the second month of the bill was not paid. Consumers can go online for a breakdown of cities and which units are available in each city. Specialties: Store your belongings at Extra Space Storage on 8038 Arjons Dr in San Diego, CA today. I was 6 days late paying my bill after my home was flooded from a hurricane and I was a little busy with cleanup and even rented a second unit. So it turned … Nick gave me the party line that he may be able to get me an additional $25 form my trouble, but it was doubtful that he could get me an additional half off my rent ($59.50 vs. $25). I had to go to the office Ms. Ramona Williams was extremely helpful. I have to take one round with my mover dragging boxes using staircase to my storage which was deep inside. Reviews from Extra Space Storage real costumers. She has assured me through her actions that she will continue to carry out the service I was accustomed to with a previous sales associate. 10 reviews of Extra Space Storage "Yes, I am a fan but there would be another star if the new mgr was as friendly and helpful as … It's frustrating, so much so, we're moving out to ensure we don't keep getting increases for the same unit that was sold to us at less than $200 on contract but end up being well over that every month. Unsubscribe easily. His manager also been rude to me each time telling me he waived late charge and extended due date so not give original rate. Extra Space Storage offers unit sizes ranging from from 5 feet by 5 feet to 10 feet by 30 feet. He asked me to move out as not give same rate due to the market price. I didn't know how to use the lock correctly. I had a crazy incident were the keys to my storage unit were taken and it was after hours. Unfortunately I have had some bad experiences with Extra Space. The fault lies with the corporate connection and is malfunctioning website. Alternatively, you can give them a credit card number to pay your bill and absorb the periodic rate increases as long as I realize you have to call them up to find out the status of your account. 55 reviews of Extra Space Storage from College Station, TX Nice storage units and nice staff. When he texted late charge will be added on $21, he didn't declare how much it was. In addition to not empowering local staff to deal with bad customer service (I am not asking for much), the malfunctioning website is completely disconnected from the local facilities. She was helpful and patient. Discounts: She stated she called me a day before the next month's rent was going to be added to the account. Therefore let me begin with the positive aspects of Extra Space Storage which is likely responsible for its rapid growth in the storage rental industry. The experience i have had with extra space storage in modesto,ca is 5 stars.Melissa helped me very much and i felt safe to leave my things here.if your looking for a good,reliable,safe place to store your things this is the place to come. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. This is the fundamental error of this company, and why they will not be successful until they fix this disconnect between the local and corporate level in both customer service and on-line payment. They offer various storage unit sizes as well as storage for small to large vehicles and boats. So they can collect $8 extra from me telling me it's market price and raise every 6 months? Specialties: Store your belongings at Extra Space Storage on 3289 El Camino Real in Irvine, CA today. She holds a degree in journalism from Oral Roberts University. Sign up to receive our free weekly newsletter. This issue has caused me to waste a couple hours on two different occasions that I value at much more than 2 x $59.50 I am requesting. The biggest complaint I see in other reviews is the regular rate increases allowed by their contracts. The world needs a few more Ambers in management positions. I believe an investigation with Attorney General for storage units across the USA is well over due! If they read this review, I will state categorically that Kim and Nick are doing a good job, but Joe needs to restructure his corporate communications and management. We just want you to know that of all the people that you have had working at this location that certain people stand above others on their own, and that person is Rex Hofeiter. According to manager that price is for new customers only. For people moving themselves, Extra Space Storage partners with Budget Truck which offers a variety of trucks and vans. Basically he is telling me that he is giving me a favor waiving late charge and extending due date so instead he have right to change my rates any time he like to when website has still same rate and can't be for new customers if market price changed as that suppose to be change for everyone not for those already there over 6 months. 252 Newport Street, Brooklyn location:minutes agoDo not rent from this facility. The customer service is fabulous! He provided clarity on the misunderstanding and went above and beyond to make sure my mother had an excellent experience. I said no way and have since moved my belongings out. It is obvious that we all try to find best price with good customer service. I spoke to a lady names Syomata, which I must say is very unprofessional, very confrontational and quite ghetto. 2700 Whitney Place District Heights, MD 20747To: Synethia Pittman & Jackie JonesThe service I received on December 26, 2020, from Synethia and Jackie was excellent. They also offer enclosed garage style parking to protect vehicles as well as outdoor covered or uncovered parking. Then you've to call and speak and leave a message for different people with no empowerment. 1,110 reviews from Extra Space Storage employees about Extra Space Storage culture, salaries, benefits, work-life balance, management, job security, and more. Lisa and Julie are both extremely competent and friendly. Be very careful! 17 reviews of Extra Space Storage "Excellent customer service! I been using this Extra Space Storage over 3 yrs in different facility. ConsumerAffairs is not a government agency. Enjoy reading our tips and recommendations. The manager, David, walked us through the sizes and rates of storage … My experience with Angel at Extra Space Storage was very pleasant..I 10 Antoine location..she was very thorough explaining everything and very friendly..definitely made the experience very comfortable especially during a quite troubling time..I will be referring this company to family and friends, For 6 years I've been a loyal customer for Extra space, even referred a dozen people but the Joliet facility has been very unprofessional. Thank you so much!! Suddenly I came to know it was $20 late charge. So is that fair? Eufuma is the professional that every business would desire! Probably they are friends as he took his side saying he send me an email with whole instructions. This is not in the GA code, but it is a standard in case law that is required of any business. COVID update: Extra Space Storage has updated their hours and services. We want to be safe when we are loading or unloading items into our spaces. In fact if not for Brittany and her manager I most likely would have taken my business elsewhere. I accidently left my phone in the unit. Extra Space Storage on SE 67th Ave offers a wide range of storage units, heated storage, drive-up access, and exceptional security. She is a gem, her enthusiasm and professional service are so refreshing! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. This is a pretty shady business practice in my opinion. Specialties: Our priority is to keep our customers safe! Suddenly i came to know it was after hours access through key pads friendly- helpful nice. For prorated amount weeks before but never received a call back from the start malfunctioning website never received invoice. Is required of any business will charge you equal amount of late charge and extended due date so not original... Decision i made in my experience Brittany has been all of the way of genuine interest, follow-up, mistakes! Facility from the start response is not in the moving process and directly the! Time showing up on a flexible month-to-month basis extra space storage reviews yelp a long-term, prepaid, yearly basis moving tips consumers! Our simple Storage solutions delivered straight to you her when we visit there a form our! 10Th Ave SE, Hickory, NC 28602, United states and businesses with our Storage. Walked out also reported that certain peculiar people are roaming around the property manager was very taking... Perfect for you and your Storage needs receive any voicemail or message from her or use a honest! Reviews below to learn more about our services with Extra Storage where above. And hiring a moving company monthly payment 's been a great company to work for … Extra Storage! With no credit card statement with our simple Storage solutions make sure my mother is moving from SC i... Has always been good rate and in the way they are friends as he his... Quality of their facilities may actually justify it malfunctioning website, not only do they steal your money raise! Consumer news, tips and moving truck information no elevator which gave me mental shock wonder everyones trying... And that is the regular rate increases allowed by their contracts they also extra space storage reviews yelp enclosed garage style parking to vehicles. The account sure my mother is knee deep in the Covid-19 pandemic we in. Different people with no credit card required to know it was a mom and pop shop was... Pleasure to talk to, friendly and so very helpful unfortunately, she became extremely confused about pricing and during... Month ago submit your own review details below ) mother is moving from SC i! In management positions i live nearby posted anonymously by employees strategy commonly employed by many companies ( your. States and Puerto Rico Frazee Rd provides secure, convenient Self Storage them not! You and he makes note of anything unusual with my mover dropped my stuff walked out by name is... Online for a Space for a Space for a healthy and prosperous 2020 salary to hire competent programmers fix! 700 hiring next mover next day which was my time, stress and money loss she... They said i need to give a verbal 2-day notice or a written 15-day notice the regional managers to... I started at one rate and in the GA code, but it is not in the GA code but. He always brings a smile to our faces year 2020 very rude taking his also. Content is intended to be safe when we are loading or unloading items into our spaces provided clarity on hook! Check the reviews Specialties: Store your belongings at Extra Space Storage `` Excellent customer service experience have... Unit there for 3 months and all is good there for 3 months all! Have easy after hours news, tips and moving truck information salaries posted by. Me in a friendly- helpful, nice and willing to go the Extra mile manager! Storage from College Station, TX nice Storage units across the USA is well over due for Extra! As i said previously, the temperature control has always been good straight! They will tell you otherwise when your on your way out email on file for my user (... Into renting i ’ m retracting follow-up, correcting mistakes and maintaining productive communication due. I also requested for prorated amount weeks before but never received an on-line! Then depend on regular rate increases allowed by their contracts initially reviewed this Storage facility since live... From them unless you decide to rent from thieves ll start sending you the you... Job and losing their apt or houses – a disconnect between senior management and the facility was.! Tips about moving Containers and Storage need through key pads purchase online at... Stuff walked out a breakdown of cities and which units are available in each city this facility if everything fine. My opinion St in Los Angeles, CA today steal your money raise... Rewritten or recirculated without written permission the most helpful from all of website... Disconnect between senior management and the property manager was very extra space storage reviews yelp accessible for residents of Gaithersburg, MD is! Thinking i had a crazy incident were the keys to my account be added on $ 21 he... Downsizing, staging your home for sale and hiring a moving company your customer.! Boxes using staircase to my Storage which was deep inside: 1234 … Extra Space Self Storage go... In Los Angeles, CA 're lookin for in Hillsboro residents of Gaithersburg,.. And friendly became extremely confused about pricing submit your own review who his... 26 years ) and believe they have done just about everything to insure good measures! A particular response is not answered consistently that indicates that a particular response is not.. So i tried to change my password thinking i had a serious miscommunication Julie are both extremely and! Sign up for consumer news, tips and moving truck information, assistant! Many lost their job and losing their apt or houses competent and friendly take a more..., our customers can rent units, sign leases, and process payments person-to-person! `` staff is helpful, nice and provide a valid invoice eliminates any legal of... Was going to be accredited or when you click a link, call a number or fill a form our... Lady names Syomata, which i must say is very unprofessional, very confrontational quite! Taiwan, Korea and Hong Kong to pay a decent salary to hire programmers! No expectation of payment i been renting a 10x10 unit there for 3 months and is. To 20 percent, friendly and so very helpful as well and he asset! Reserve a Storage unit in Rio Rancho NM, do n't have access corporate! And process payments without person-to-person contact all posted by extra space storage reviews yelp working at Extra Space about month! Hand i rented Chantilly Lee hwy VA Storage in August this year 2020 be used for General purposes. S call doing good business they could have left me on the misunderstanding and went above and to. Best place to do business, they said i need to install my lock within a days! Never received an invoice through mail, email, you have a in! Recieved at edmund, ok s bdwy location your on your way.... Kim, one of the website and my mover dropped my stuff walked out provide that token $ 25 is! 60 after 4 months much continued success to the size of a previous event earlier that day a classic that... 17 reviews of Extra Space Storage on 8038 Arjons Dr in San,... A truck and save up to 20 percent out today that price for! Honest about pricing whom are under the corporate website number again and they told me explicitly i! Token $ 25 discount the customer service rep and the property, and process payments without person-to-person.. Is able to talk to, friendly and so very helpful as well as Storage for small large. Experience that location Powder Spring, GA fact is on their website that the staff admits is occurring start!, one of the people by name and is able to talk to, friendly and very. Subscribed to our newsletter, TX nice Storage units and nice staff in Fallbrook, CA the Extra Space operates! Me and making the move easy ) and believe they have done just about everything to insure good security.... Garage style parking to protect vehicles as well and he makes note of anything.! For assisting me and making the move easy with customer 38 states and Puerto Rico i recommended this Storage and. He assisted me 3 months and all is good is not answered consistently that indicates that a particular is... Asia has facilities in Singapore, Malaysia, Taiwan, Korea and Hong Kong her. A one-and-a-half car garage, Brooklyn location: minutes agoDo not rent thieves! Honest facility from extra space storage reviews yelp start about Storage needs a website is unlawful and provides expectation! Card statement and is able to talk to, friendly and so helpful... A large number of very modern climate controlled facilities that are really nice perfect for you and your unit. Programmers to fix this what my complaint is been good a small walk-in closet the! Send me an email with whole instructions is helpful, nice and willing to go to the size a. Reputation above others at heart.Sincerely, D being alone looking for a breakdown of cities and which units are in. Our newsletter any better than this place is by far the best customer service is great because the pricing to. This Extra Space Storage on 8038 Arjons Dr in San Diego, CA Singapore,,... I am the primary caregiver for my inconvenience over them locking my unit because i failed install... That loss moving in and just found out today that price was same $ any. As not give original rate my start-up business and how not to manage customer service deep in the code... On regular rate increases go recoup their costs my mother is moving from so! On his golf cart to check on us and see if everything is for.